eLearning First Aid Response Course


Our online PHECC First Aid Responder (FAR) is an interactive, self-paced eLearning course. On-demand modules allow the flexibility to suit any busy work schedule. Consisting of an interactive theoretical module, blended with practical training and assessment, it delivers superiority in competency-based learning ensuring Learners achieve the highest level of retention.

During practical training, you will complete all PHECC competency assessments leading to the award of your PHECC FAR First Aid Responder Certificate valid for two years. The HSA only recognises the PHECC FAR training standard as meeting the needs of occupational first aid in the workplace. 

Our expertise allows us to create the most dynamic and contemporary learning experience on the market while addressing all legal and best practice requirements. Our practical expertise in first aid training compliments the dynamics of our theoretical learning system.


Benefits of eLearning

For the Learner

  • self-paced
  • stress-free
  • can be accessed anywhere  
  • can be revised anytime
  • leads to better retention

For the Organisation

  •  saves time and money
  • scalable
  • offers personalisation
  •  50% faster
  • 30% more effective

5 Quick Steps to Certification

Step 1. Book seats with the Holland Safety Training Team
Step 2. Receive an access key to our eLearning Course
Step 3. Complete the Interactive eLearning content at your pace
Step 4. Attend the Practical Training and Assessment Session
Step 5. Receive PHECC FAR Certificate valid for two years

Course Outline

eLearning Module

  • Patient Assessment
  • Incident Procedures
  • Common Medical Emergencies
  • Care of an Unconscious Patient
  • Injury Management & Shock
  • Burns & Electrical Injury Care
  • Hypothermia and Hyperthermia
  • Information management Communication
  • Wellbeing of a First Aid Responder


Practical & Assessment Module

  • eLearning Module Review & Revision
  • Practical Skills Demonstrations
  • Practical Skills Practice
  • Automated External Defibrillator (AED)
  • Cardiac First Response (CFR) Community
  • Theory Assessment
  • Scenario & Practical Skills Assessment
  • Course Evaluation


Certification & Assessment

MCQ Exam + Skills Assessment

On successful completion of this course, participants will receive a PHECC certificate valid for two years from the date of course completion.

Additional Information


Frequently Asked Questions (FAQ)


General Questions

Question:   Do delegates receive the same certificate as a classroom only training?

Answer:      Yes, the PHECC First Aid Response (& Recertification) certificate is the same regardless of the training delivery method.


Question:   How long does the course take to complete?

Answer:     The course, which includes both eLearning and classroom elements, should be completed in 18 hours. 


Question:   How long does the certificate last for?

Answer:     For both First Aid Response & Recertification training, the certificate is valid for 2 years from the date of training completion.


Question:   How long does the delegate have to complete the elearning modules?

Answer:     Each delegate must complete the elearning training within 30 days of receipt of their login credentials.


Question:   How is the training administration organised; what information is required?

Answer:     Holland Safety require each delegate’s name and email address. Our dedicated team will register each delegate and issue login credentials to their provided email address.


Questions:  What if the delegate forgets to complete the courses

Answer:     Reminders are issued weekly, alerting the learner to progress and these increase as the time period reduces.


Question:    How will I know when all of my colleagues have completed the elearning training and can move onto the classroom training?

Answer:      Holland Safety provide regular activity reports to the training organiser. This will detail the progress status for each delegate.



Quality Questions

Question:   How interactive is elearning training?

Answer:    The elearning training is highly interactive and requires the delegate to engage with the course content in order to successfully complete each module.   It is designed to cater for visual, auditory, reading/writing, and kinesthetic learners.


Question:   What is the maximum number of delegates per classroom training session?

Answer: PHECC FAR instructor/learner ratio is 1:8. There is no change to the Instructor/delegate ratio for online blended training courses


Question:   What support does the delegate receive during the elearning module?

Answer:    Learners can access our library of support documents available from the Holland Academy’s Knowledge Repository containing a comprehensive library of frequently asked questions among other material. Learners can email any questions to our First Aid Training Expert and will receive a written or verbal response within 24 hours. Learners can schedule a call with one of our First Aid Training Experts


Question:   Who carries out the course assessment?

Answer:    One of our PHECC FAR Instructors will carry out the PHECC course assessment during the practical classroom training.



Capacity Questions

Question:  I need to organize training for several groups of 8 delegates on the same dates, is this possible?

Answer:   Our elearning platform is designed to allow large numbers of delegates to progress through their training simultaneously. Training organisers can therefore organise training for unlimited numbers of staff running concurrently.



IT Questions

Question:  Some colleagues do not have access to ICT devices at work; can they complete this training course?

Answer:    In order to complete this training course, staff must be able to access a device such as a desk-based PC, laptop, tablet, smartphones etc.


Question:  Our organisation has not used elearning before, what are the IT requirements?

Answer:   Delegates must have to access a device such as a desk-based PC, laptop, tablet or smartphone. Courses are accessible via our Learning Management system, Holland Academy which is hosted with Amazon Web Services and managed by our internal IT & Security Team. This ensures the highest level of security and gives peace of mind knowing that all technical and security issues are handled by Holland Safety.


Question:  Our organisation has limited use of the internet and external websites for security reasons. Can staff access to this training course be organised through our internal network / LMS?

Answer:   No, but in order to allow access to our secure service, we would be happy to provide your IT and security people with details fo the security of our systems features.


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